Experience
Eight years keeping television flowing
I helped keep live TV, video on demand, DVR, emergency alerts, and streaming infrastructure running across Comcast partner networks. That meant the unglamorous work: serving video pieces, protecting streams, watching the systems, and making sure outages did not get to be dramatic. I also built automation for security patching and service monitoring, including a patch platform for more than 10,000 servers across Comcast, Cox, Rogers, Shaw, and Sky. When the Emergency Alert System infrastructure was hit by a Redis security breach, I helped coordinate the rebuild of 80 production servers in 20 hours without losing data, which is about as restful as it sounds.
The receipts, in resume-speak
- Enable enterprise-scale video delivery by supporting manifest generation, fragment distribution, Apache content serving, Widevine DRM integration, linear television, and IP-based streaming infrastructure.
- Sustain highly available production environments powering Linear TV, VOD, DVR, and Emergency Alert Systems across Comcast partner networks throughout eight years of operational ownership.
- Provide technical leadership across DevOps, cloud infrastructure, AI automation, MLOps, platform engineering, production operations, and continuous service optimization across global business-critical environments.
- Partner with security, software engineering, infrastructure, and operations teams to strengthen platform resilience, improve service reliability, and accelerate enterprise software delivery.
- Establish intelligent observability through scalable metrics, proactive alerting, automated incident detection, and resilient monitoring architecture enabling business-critical production services.
- Pioneered two AI-powered DevOps automation solutions using Python, LLM agents, SQLite, and PostgreSQL, transforming security remediation workflows while reducing engineering effort and expediting turnaround from three weeks to four days.
- Conceived YUT, autonomous patch orchestration platform supporting over 10K servers across Comcast, Cox, Rogers, Shaw, and Sky, utilizing intelligent automation to reduce routine patch deployment by 60-70% (10 days to 2-3 days), accelerate critical CVE deployment from 4-5 weeks to 4-5 days, and cut incident response time by 40%.
- Incorporated Ansible, Docker, PostgreSQL, GitHub Actions, enterprise rollback capability, package dependency resolution, security validation, and Test-Driven Development into YUT, achieving 89% automated test coverage across 213 test cases before successful production deployment in September 2025.
- Delivered SLOT, ML-powered observability platform automating SLI/SLO monitoring for five international partner networks through FastAPI, PostgreSQL, InfluxDB, Kubernetes (three-replica HA), Prophet, LSTM, and advanced time-series forecasting.
- Streamlined continuous processing of 311 operational metrics each day while introducing predictive analytics, anomaly detection, automated correlation, and AI-assisted root-cause recommendations, eliminating one to three engineering days of manual analysis per incident and earning production approval for March 2026.
- Supervised 15-member onshore and offshore engineering team operating 24x7x365 support while consistently maintaining 99.5% SLI/SLO service performance across mission-critical infrastructure.
- Accelerated enterprise AI adoption by establishing LLM strategy, producing proofs-of-concept, facilitating technical workshops, and coaching senior engineers on modern agentic software development practices.
- Recovered Emergency Alert System infrastructure following Redis security breach by coordinating enterprise-wide response, rebuilding 80 production servers within 20 hours, and preserving complete data integrity.
Building tech for veteran support
I served as volunteer technology lead for a mobile platform focused on veteran suicide prevention. I helped turn product ideas and designs into a working application while coordinating remote and offshore engineering teams. The work also meant keeping the boring but essential parts in view: privacy rules, data protection, cybersecurity, schedules, and stakeholder expectations.
The receipts, in resume-speak
- Aligned technical priorities, stakeholder expectations, product planning, and delivery milestones to ensure program success.
- Upheld HIPAA compliance, cybersecurity standards, and data protection within nonprofit technology initiatives.
- Guided fully remote engineering organization through architectural oversight, technical governance, and day-to-day technology leadership.
- Transformed product concepts and designs into production application while serving as Volunteer Chief Technology Officer.
- Defined technology strategy supporting mobile platform dedicated to veteran suicide prevention.
- Directed native iOS and Android application delivery by coordinating offshore development teams and milestone execution.
Turning custom hosting into platform
I helped move a custom hosting setup toward a more reliable hybrid cloud and on-premises platform. I led DevOps work across automation, operations, and production availability, then hired and coached three engineers to help carry it. I also handled a VMware data center migration that reduced the colocation footprint, because apparently servers do not move themselves.
The receipts, in resume-speak
- Modernized bespoke hosting environment into enterprise hybrid cloud and on-premises platform through infrastructure transformation.
- Administered DevOps operations, infrastructure, automation, and platform availability across business-critical services.
- Collaborated with development teams to improve software delivery lifecycle, release quality, and deployment consistency.
- Built enterprise DevOps capability by recruiting, scaling, and developing engineering team supporting production infrastructure.
- Coached three DevOps engineers managing automation, administration, and operations across over 200 production servers.
- Orchestrated VMware data center migration, reducing colocation footprint while improving infrastructure efficiency and scalability.
Keeping healthcare systems steady
I ran and supported production infrastructure built on VMware, Nimble Storage, and A10 systems. I helped improve a Business Intelligence environment so reporting had a sturdier place to stand. I also designed a standard Linux deployment approach and supported an enterprise data center relocation, which is one of those jobs where quiet is the desired outcome.
The receipts, in resume-speak
- Oversaw VMware, Nimble Storage, and A10 environments operating highly available production infrastructure.
- Maintained enterprise systems, virtualized infrastructure, production environments, and day-to-day operational support activities.
- Collaborated across engineering teams to optimize platform performance, service availability, and infrastructure reliability.
- Revitalized Business Intelligence ecosystem, improving scalability, resilience, stability, and reporting performance.
- Designed enterprise Linux deployment architecture standardizing infrastructure provisioning and engineering practices.
- Strengthened Business Intelligence platform reliability while contributing to successful enterprise data center relocation.
Cleaning up cloud infrastructure
I redesigned infrastructure, moved systems in AWS, and automated Chef configurations. The job was the practical kind: make the setup less manual, less fragile, and less dependent on someone remembering the exact spell at 2 a.m.
The receipts, in resume-speak
- Redesigned infrastructure, migrated AWS, and automated Chef configurations.
Testing ideas behind games
I engineered experimental gaming infrastructure and technology projects. The source detail is short, so I will not pretend it was a ten-volume saga. It was infrastructure work in the place where game ideas need real systems before anyone can learn anything useful from them.
The receipts, in resume-speak
- Engineered experimental gaming infrastructure and technology projects.
Supporting transportation management systems
I worked on enterprise deployment and production support for Oracle Transportation Management. In plain terms, I helped get business software into production and keep it there, which is less glamorous than a launch party and much more useful the next morning.
The receipts, in resume-speak
- Implemented enterprise deployment and production support.
Making server delivery sane
I worked on Windows and virtualization engineering for GE Healthcare through CompuCom. The clearest result was reducing server delivery from 90 days to four days. That kind of change does not need much decoration; waiting three months for a server was the problem.
The receipts, in resume-speak
- Reduced server delivery from 90 days to four days.
Running banking infrastructure quietly
I administered enterprise infrastructure operations for banking and financial environments. The available source detail is spare, so the honest version is spare too: I kept the systems side operating where reliability mattered and excuses did not age well.
The receipts, in resume-speak
- Administered enterprise banking infrastructure operations.
Tuning virtualization for real use
I consulted on virtualization infrastructure and helped refine it. There is not a lot of source material to dress up here, which is fine. Sometimes the job is simply making the underlying platform less awkward for everyone who has to live on it.
The receipts, in resume-speak
- Refined virtualization infrastructure.